Business Overview

Category: Optometrists & Ophthalmolgists  Opticians  Optometrists 

Reviews & Comments

Never Again “ I will never go to this Lens Crafters again (I only say "this" because I can't guarantee that all of the stores are this bad). I was pressured at every turn to buy something that I didn't want and expressed that I did not need. The Doctor and her assistant tried to get me to purchase everything from new frames, to more contacts, to prescription sunglasses, and every time I declined one of them would try to scare me into making the purchase anyway. It was an utterly exhausting experience that I can only compare to working with car salespeople. Furthermore, when I got home and actually had a chance to try on my glasses (they don't do a thorough fitting if you don't purchase their frames) I discovered that they didn't put in the lenses I paid for (the non-glare type). So not only did this experience take 3.5 hours out of my Saturday, I now have to go back and deal with them all over again. ”   apperpai – 3/31/2008
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terrible by Sarah A. at InsiderPages “ A horrible experience. The staff gave me incomplete information about my vision discount, causing me to lose over $100 on this eye exam. When I called to complain, I was interrupted, not listened to, and railroaded. There are far better doctors at cheaper prices. Do not go here. ”   Citysearch User – 10/19/2007
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Glasses, in about an hour - Literally! by Linda N. at InsiderPages “ I don't know how people put up with other stores that take days to make glasses. Lenscrafters is a life-saver if your glasses break, need to be adjusted or updated. Their staff if very knowledgible and their prices are excellent. PROS: Quick service, good product CONS: Sometimes understaffed ”   Citysearch User – 7/1/2005
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